Which type of help provides immediate context during user interaction?

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Tooltips are designed specifically to provide immediate context during user interaction. They are small informational boxes that appear when a user hovers over or clicks on a particular element within the user interface. Tooltips typically offer brief descriptions or explanations of features, fields, or buttons, enabling users to quickly understand the functionality without disrupting their workflow. This on-the-spot guidance is particularly useful for enhancing usability, as it allows users to access essential information without leaving their current task or navigating away from the interface.

In contrast, help documentation usually requires users to open a separate resource or window to find detailed information, which can interrupt the flow of working on a task. Training modules, while valuable for learning, are not typically provided during live interactions and involve a longer engagement process. Acknowledgment messages serve to inform users that an action has been taken—such as confirming a submission—but do not offer additional context or information about tasks currently being performed.

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